Q: What kind of frames do you recommend for your prints?Ī: IKEA offers lovely birch (or white) frames that are very affordable and look great with most of my prints! For my 13x19 prints, I recommend a 16x20 frame with a custom matte to fit. Q: Why are your shipping and handling costs higher than other stores?Ī: There are a lot of factors that go into the S&H aspect of my products, including the prices of high-quality sturdy mailers, protective cellophane sleeves, gas to & fro the post office, and time spent packaging your order(s) with care! Please know that it is NOT ok to resell my artwork in your shop if you are not set up as a wholesaler or are selling online. Please see my shop policies for current turn around time.Ī: I love this states series! I'm currently taking a break from this project, but when I pick it up again I'll be sure to include all of the missing states!Ī: Yes! Please email: to request information about establishing a wholesale account if you are a brick & mortar shop.
Q: Do you offer rush processing of an order?Ī: While I don't offer rush processing of an order (my prints are printed in order that they are received), I am happy to upgrade shipping to priority or express and these are both options upon checking out of the shop. Q: Do you offer digital copies of your work?Ī: No, I don't sell digital copies of my work. While we don't offer 5x7 prints, many of our greeting cards look beautiful in a 5x7 frame, so that may be a lovely option for you!Ī: I do offer a smaller selection of prints on canvas and they are in the shop under the canvas section. The largest size I'm able to offer is 13x19". Q: What sizes/formats do you offer in your shop?Ī: I offer prints in 8x10, 11x14 and large format sizes that range from 13x16 up to 13x19. Q: Do you accept custom work such as website/blog design, or custom paintings?Ī: I don't - though I absolutely love working on special projects, I have been blessedly busy with freelancing and Etsy to accept new work. Our 8x10 and 11x14 prints are ready to pop in a frame! (We do not offer framing or matting) Q: How can I frame the large format prints (13x16.5-13x19)?įor this odd size, we suggest a standard 16x20 frame, and then having a mat made to fit the print.
Problem with your order? Please contact us via email with your order number at: so we can help!īelow are many common questions I receive about my work and shop - if you can't find an answer, feel free to send me a convo or email!
Please make sure the address you provide is safe and secure! Missing orders: While extremely rare, if a package ends up missing on its travels to you, I am happy to send a replacement! If an item is marked as delivered but did not arrive, we are not responsible. If these items are returned to us, the buyer is responsible for return shipping to reship to the correct address. Seller is not responsible for items shipped to an incorrect address. **Please be sure your shipping address is correct before checking out. Please note we can not lower the value amount or mark as a gift on the customs form. International Orders: Customer is responsible for any custom's taxes/fees. If the arrival of your order needs to be rushed you'll want to upgrade to Priority or Express shipping upon checkout. Processing time: Our current time to ship an item after payment is 5 business days. Simply wash your shirt with the instructions above, and it'll go away! Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent. NOTE: When unpacking a new shirt with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Read about BELLA+CANVAS’ eco-friendly practices here: Read about *where and how* the shirts are dyed and assembled here: My shirts are *PRINTED* in the United States on BELLA+CANVAS tees. If you order other goods, those will arrive separately from my studio :)
It feels soft and lightweight, with the right amount of stretch.
Other items in my shop will ship quickerĪ Magic Farmhouse on a light blue tee. ****Due to COVID-19, please allow 3-6 weeks for your shirt or mug to be fulfilled.