What is expected of me (the user) at the time of Live Video Proofing?īe on time for your appointment. You can also search for "Webex" from your device app store. These devices may have sufficient front-facing camera quality to successfully complete the live video proofing if a more conventional webcam is not available to you. Note that if you choose to go this route for video proofing, Exostar personnel cannot provide troubleshooting for your device.
Newer mobile devices such as a 3rd generation or later iPad, iPhone 5, and many Android devices support the Cisco Webex App, which can be downloaded from iTunes and the Google Play store. A webcam with a microphone is not required. Here are some suggested products that will be compatible with most computers:Ĭan i join the Webex live video proofing from a mobile device?
Generally, we recommend any name-brand USB 2.0 webcam with autofocus capability, though 720p capability is also recommended. What about the specifications of the webcam? If you don't have a webcam, one can be purchased cheaply online or from a local retailer.
Manufacturer websites will contain any necessary documentation and drivers to get a built-in webcam up and running. If you aren't sure if your laptop has a built in webcam, speak to your IT Department or the manufacturer of the computer. Nearly all modern laptop computers come with built in webcams. Excessive troubleshooting time during the proofing appointment may result in the need to reschedule. Before your appointment we highly recommend performing the Webex System Test on your machine, as there will be very limited time during the proofing session to troubleshoot your system configuration. Click the link to see a list of acceptable documentation.Įxostar Live Video Proofing takes place within a secure Cisco Webex meeting.
Some users will need to present a series of documents that prove their identities to qualified Exostar personnel over a live webcam-based "Proofing" session. What is Webcam-Based Identity Verification?